Customer support for PixSnap.
If you need help with installation, capture quality, or downloads, this is where to start.
Contact
Email: ktodddesigns@gmail.com
Business: K Todd Designs LLC
Email support is the fastest way to reach us.
What to include
Include your Chrome version, what you were trying to capture, and a screenshot or short description of the issue if you can. Mention whether you used Full Page, Selected Area, or Visible Area mode.
Common issues
Support can help with installation, protected-page errors, download problems, and pages where sticky UI or unusual layouts cause odd captures.